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Privacy Policy

What information do we collect and how do we obtain it?

We receive information in one of two ways either directly from you when you register with us or from a third party such as credit reference agencies (for example to assess your credit rating if you apply for credit. For more on this see the section Use of Credit Reference Agency Information further on). If you register with us you will be asked to provide certain information such as your name, address, and date of birth, telephone number and email address. If you shop with us and use a payment card, or for a payment authorization we may collect payment card information.

How do we use your information?

We use the information that we collect about you to:

  1. Process your orders, notify you of your order status and inform you of special offers and promotions
  2. Manage your account - see also "Use of credit reference agency information".
  3. Administer this website.
  4. Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
  5. Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest. We may contact you by email.

 

Keeping in touch with you

We want to keep you up to date with information about new ranges, special offers and improvements to this site.

If you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by writing via info@bellastoria-vegan.com.

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